Is it really free to claim my provider profile?
Yes. Basic Claim is $0 forever and lets an authorised representative verify, correct and manage the existing company profile.
Does the free plan include leads?
No. Basic Claim includes no leads, buyer contact details, lead routing, priority placement, analytics, sponsored visibility or custom call to action.
What is included in the $199 Growth plan?
Growth adds an expanded profile, custom calls to action, preferred category placement, basic statistics and access to matching non-exclusive leads when suitable inquiries are available.
Are leads guaranteed?
No. Lead availability, suitability, conversion and outcomes are not guaranteed on any plan.
What counts as a qualified lead?
A qualified lead normally has a valid business email, identifiable company, relevant requirement, suitable market or use case, credible request and permission to be forwarded.
What happens if no suitable lead is available?
No lead is supplied for that period. Paid plans still provide their applicable visibility, profile and analytics features.
Do unused lead allowances roll over?
No. Unused lead allowances do not automatically roll over unless an individual agreement says otherwise.
Can I upgrade or downgrade later?
Yes. You can request a plan change. Its timing and any billing adjustment will be confirmed before it is applied.
Can several employees manage one provider profile?
Additional authorised contacts may be supported after company verification. Access arrangements depend on the selected plan and agreed workflow.
How do you verify that I represent the company?
We review the business email, company details and profile reference and may request further evidence of authority.
Can my company remain listed without a paid plan?
Yes. A verified Basic Claim can remain listed at $0, subject to directory quality and accuracy requirements.
How can I correct inaccurate information?
Submit a Basic Claim or describe the requested factual correction in the claim form. We review changes before publication.
Are leads shared with multiple providers?
Standard leads may be non-exclusive and shared with suitable providers. The applicable opportunity terms identify the lead type.
Are exclusive leads available?
Yes, when available. Exclusive leads can be purchased separately, may be included in Partner when available, or agreed within Enterprise.
Can I cancel a monthly plan?
You can request cancellation under the subscription terms agreed at activation. Ask for the current terms before subscribing.
Is annual billing available?
Yes. Growth is $1,990 per year and Partner is $4,990 per year. Applicable taxes are excluded.
Are custom Enterprise arrangements available?
Yes. Enterprise starts from $999 per month and its visibility, routing, reporting, sponsorship and commercial scope is agreed individually.
Does IdentityAccount guarantee customers or contracts?
No. IdentityAccount does not guarantee customers, contracts, revenue, sales or other business outcomes.
